These Terms & Conditions govern safari inquiries, bookings, and travel services arranged by Maasai Soul Safaris (“we,” “us,” or “our”). By submitting an inquiry, confirming a booking, or travelling with us, you agree to the terms below.

Bookings & Inquiries

Submitting an inquiry through our website does not guarantee a confirmed booking. All safari bookings are subject to availability and are confirmed only after the itinerary, pricing, and payment arrangements have been agreed upon with our team.

Pricing & Payment

Safari prices may vary depending on travel dates, accommodation, group size, availability, and other travel requirements.

Final pricing and payment terms will be provided once your itinerary has been confirmed. Any deposit or payment required to secure a booking will be communicated to you directly.

Cancellations & Changes

Cancellation and amendment terms may vary depending on the confirmed itinerary, accommodation providers, and the timing of your request.

If you need to cancel or make changes to your safari, please contact us as soon as possible. Any applicable cancellation charges will be communicated to you based on the arrangements for your booking.

Travel & Safety

Safaris and other travel experiences involve activities in natural environments and may carry inherent risks. Guests are expected to follow the instructions of their guide and relevant safety requirements throughout their journey.

Maasai Soul Safaris is not responsible for delays, changes, or disruptions caused by weather conditions, wildlife, road conditions, airline schedules, government actions, or other circumstances beyond our reasonable control.

We recommend that all guests arrange appropriate travel and medical insurance before travelling.

Guest Responsibilities

Guests are responsible for ensuring that they have the necessary travel documents, visas, vaccinations, and other requirements needed for their journey.

We also ask all guests to respect local communities, wildlife, conservation regulations, accommodation rules, and the instructions of their guide throughout the safari.

Changes to Itineraries

While we aim to deliver every safari as planned, itineraries may occasionally need to change due to weather, wildlife conditions, road conditions, accommodation availability, safety concerns, or other unforeseen circumstances.

Where possible, we will provide a suitable alternative while maintaining the quality and overall experience of your safari.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: info@maasaisoulsafaris.com
Phone / WhatsApp: +254 724512976